The Micheli Care Promise
Fine jewellery is designed to be worn, but daily life can take its toll on even the most meticulously crafted pieces. At Micheli, aftercare isn't a retail service - it is a continuation of the bespoke journey.
Unlike traditional jewellers who send your treasures away for weeks, our on-site master jewellers provide immediate, expert assessments. From precision rhodium re-plating and professional polishing to complex restorations, your jewellery never leaves our hands, ensuring total security and transparency.
Professional Maintenance & Jewellery Health Checks
We recommend a professional "Health Check" twice a year to ensure the longevity of your settings. Our thorough process includes:
- Precision Inspection: A 20x magnification loupe assessment by our consultants.
- Master Jeweller Verification: A deep-dive 100x magnification check under our workshop microscopes to guarantee stone security and setting stability.
- Ultrasonic Restoration: A complimentary 5-minute deep clean to remove oxidation, oils, and daily residue.
Our Specialist Services
- Bespoke Resizing: Expert adjustments to ensure the perfect fit for your Micheli-made rings.
- Restoration & Repairs: On-site assessment and repair for all fine jewellery, regardless of its origin.
- Rhodium Refinishing: Restoring the high-shine, mirror finish to your white gold pieces.
- Gemstone Security: Prong tightening and setting reinforcement to protect your most precious assets.
A Note on Integrity: To preserve your Lifetime Manufacturing Warranty, all maintenance and alterations must be performed exclusively by Micheli. Work conducted by outside workshops will void your warranty coverage.
Daily Care Essentials
While our professional cleaning is unlimited and complimentary, you can maintain your piece at home between visits:
- Safe Storage: Store pieces individually in soft-lined compartments to avoid surface abrasions.
- Mindful Wear: Remove jewellery before swimming, heavy exercise, or applying cosmetic creams to prevent chemical buildup.
- The Micheli Refresh: Visit our Malvern or Moonee Ponds boutiques anytime for a complimentary ultrasonic clean—no appointment necessary.
Expert Care, Just a Visit Away
Whether you need a quick refresh or a detailed restoration, our boutiques are equipped to return your jewellery to its original radiance.
